4 docs tagged with "Twilio"

In the following recipe, we will walk through a flow where a merchant has marked an order fulfilled through their Order Management System (OMS). Conscia is listening for a webhook from the OMS, and marks the commerce order fulfilled and sends an SMS notification to the shopper letting them know their order is on the way. We will use Twilio and Elastic Path Commerce Cloud APIs as well as a Postman call to simulate a webhook event from an OMS.

Connecting content in your headless CMS with customer data in your CDP

You can implement a solution based on this recipe that explains how to create a personalized email message using user data from a Customer Relationship Manamagement System (CRM) or Customer Data Platform (CDP) and content from the Kontent.ai Content Management System (CMS) and using Twilio to send an email message.

This recipe shows how to use Twilio SendGrid to send email messages, pulling subject, content, and recipient information from various sources. The Orchestration Component that sends the email is designed as a generic template that can be reused for many purposes.